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Privacy Policy

Privacy Policy

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1- This Privacy Policy establishes the terms under which SÚPER TOKIO RADIO uses and protects the information provided by its users when using the website, hosted on the domain https://supertokio.com and in our iOS and ANDROID applications. Our company is committed to the security of its users’ data. When we ask you to fill in personal information fields by which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize that you continually review this page to ensure you agree with any changes.

  1. Our website may collect personal information that the user voluntarily provides, such as name, contact information like email address, and demographic information. Likewise, when necessary, specific information may be required to process a customer service request, delivery, or billing.
  2. Our website uses the information to provide the best possible service, particularly to keep a record of users, orders (if applicable), and to improve our products and services. Periodic emails may be sent through our site with informational alerts, music, special offers, new products, and other promotional information we consider relevant to you or that may provide you some benefit. These emails will be sent to the address you provide and can be canceled at any time.

4- SÚPER TOKIO RADIO will adopt technical and organizational measures to guarantee the security of personal data and thus prevent its alteration, loss, processing, or unauthorized access, considering the state of technology in accordance with international regulations. However, SÚPER TOKIO RADIO cannot guarantee the absolute invulnerability of the Internet and, therefore, the violation of data through fraudulent access by third parties.

5.- The use of cookies refers to a file that is sent to request permission to be stored on your computer. By accepting this file, it is created and serves to have information regarding web traffic and facilitates future visits to our site.

Our website uses cookies to identify the pages visited and their frequency. This information is used solely for statistical analysis and is then permanently deleted. You can delete cookies at any time from your computer. However, they help to provide a better web service; they do not give access to information about your computer or you. You can accept or decline the use of cookies, but most browsers automatically accept cookies as they allow for better web service. You can also modify your computer’s settings to decline cookies. If declined, you may not be able to fully utilize our website’s features.

6.- Users may exercise their rights of access, cancellation, rectification, and opposition by sending written communication to the addresses indicated in each case, identifying themselves and specifying their request. In some cases, you may need to provide reliable proof of your identity, such as a copy of your personal document.

7.- This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site you are redirected to and, therefore, are not responsible for the terms or privacy, nor the protection of your data on those third-party sites. Such sites are subject to their own privacy policies, so we recommend that you consult them to confirm that you agree with them.

8.- This company will not sell, assign, or distribute the personal information collected without your consent, unless required by a judge with a court order.

APPLICATIONS CLAUSE

GENERAL

This applies to Android and iOS applications:

When connecting to our radio stream, your IP address will be sent to our radio service provider so that we can track listening trends and provide royalty reports to licensing agencies. Once our provider receives your IP, it is immediately anonymized, deleted, and becomes impossible to trace. This data is never sold or transmitted to other companies.

iOS Applications

iOS applications do not collect personal data but communicate with our provider’s servers to load app preferences and connect to the audio stream.

The following clause must be included in your policy for iOS applications:

The iOS app «super tokio» does not collect any user data when installed or launched on your device.

Android Applications

The Android app does not collect personal data but may monitor other apps on the user’s device to control the audio.

When our Android app is launched on a device, it will continuously monitor the phone’s «state» (inactive, incoming call, in call, call ended). This ensures that the audio can be paused if the user receives or makes a phone call.

The app does not record audio or collect phone numbers.

The app also requires access to the user’s local storage to store app settings (colors and images) on the device.

CLAUSE II FOR ANDROID APPLICATIONS:

The Android app «SUPER TOKIO» does not collect any user data during use. To provide audio control during phone app use, the app will monitor the phone app’s «state» (inactive, in call, call ended) as needed on your device.

At no time can the app listen to or obtain phone numbers or data.

The Android app also requires access to local storage. This is to store your settings for faster launch times.

Any questions related to this Policy and our privacy practices should be emailed to: medios@supertokio.com

SÚPER TOKIO RADIO reserves the right to change the terms of this Privacy Policy at any time.